Both companies are failing their customers in this situation that has gone on for at least a month now. Still didn’t work. Windows 10 Pro 1709 16299.192 New 13 Nov 2015 #1. Follow asked May 19 '16 at 10:44. Please HELP!!! My Facebook Comment button is not working …Comment its stuck so I can’t even click “Comment” anymore. Opening a Firefox Private Browsing window worked for me! I have tried this and it still doesnt’ work. Going nuts w iPad any recommendations? I would like it to open in the facebook app by default, if the app is installed. To resolve this, it’s recommended you use a program that’s going to repair any of the problems that your system may have. I opened an app, in my case I input ‘fortune cookie’ into the search and when it came up I was going through the usual accept page when I suddenly realised that my ‘chat’ box’ had miraculously appeared. How do you fix the problem using that browser? I followed your advice and still facebook does not open. How do I self fix this technical snag? nor i m able to like any ons post, plz help me, i have the same problem, did you fine a way to fix it? Finally, click the “Clear Now” button. i am not able to see my msgs n notifications.. plus facebook is not showing me any ones comment. Like Jeremy, two comments below yours, when I enable private browsing in Firefox, all’s well. Any suggestions (sorry, I’d prefer to stick with internet explorer for now. Share. I actually found the solution. I was right! Click on the wrench icon on the right side of your address bar to access the settings (top right of the window). It started working , thanks very much for the solution. user_pref(“app.update Personal Computer Fixes © 2021. You will have to reset all your preferences, which turned out not to be too bad for me. Therefore, clear Facebook cache regularly. “My Facebook Messages Won’t Load”, “I can’t access my messages on Facebook”, “Can’t access private messages or chat on Facebook”, and so on…. I followed the steps here (to no avail) and contacted FB support 2 days ago. tnx you so much now my google chrome is working well…. I cleaned up the cookies and such on my computer, even did some windows updates in case and it’s still not working. Share photos and videos, send messages and get updates. fbcdn.net On all other computers that I use, Facebook works fine. I tried the facebook troubleshooting it was waste of effort, hell with this bug. Here’s how to do it: This will get rid of any of the potential problems that will lead the Facebook website to run slower, providing your PC with a much-required ability to run faster again. This is on the account. As far as I am concerned it is one of Facebook’s multitude of issues that have long been convincing me to drop my page completely! My question is aabout a month ago my facebook will not open up on Windows Internet Explorer. it tells me an error occured and try again in a few minutes. Connect with friends, family and other people you know. Update the app. The Facebook Messenger not responding problem would occur on Android phone or iPhone more frequently. I wish I knew what it was. This somehow especially happens when you’re in a hurry and really need to read that message right now. Below is the screenshot of what you see when you try to access your Facebook messages. 2. We’ve found that a program called “Easy PC Optimizer” is the best for this. Hmm… i didn’t know about that one seems like a nice quick fix to this problem, well done ‘ you’ve just written a comment that covers my whole post. exchange for a link back to mine. every one be capable of without difficulty understand it, Thanks Hmm… did you get your fixed as well! Here’s hoping they’ll start fixing things fast, instead of just adding more buggy unfinished and unpolished features. Your tip for using m.facebook.com/messages is a nice workaround too. I assume the “m dot” means mobile. This step is simple. I’m using Safari, so how can I make this work without Google Chrome or Mozilla? I HAVE FIXED IT!!! I then realized I had Mozilla sync set up to sync preferences between several computers … so I turned off that option, deleted my prefs.js file, and it’s been working ever since. facebook.com Use this form to “let Facebook know” of the problem, and your messages and ability to send messages will be immediately restored. It really worked……..thanks for the help…..!!! I can apparently still chat to people but I can’t load any of the older messages. Tried clearing cookies and the cache didn’t work. I totally agree that Facebook has many, many annoying issues that affected me in the same way as you describe. Really you are a brilliant.. God bless you. It all started just a few days ago when FB was acting erratically. THANK YOU THANK YOU THANK YOU, Thank you so so much! My messages STILL wont open! That was it, I cleared cache and cookies before, but the problem still showed up. If you have your Facebook set to browse in secure mode, it may cause problems when switching back and forth between HTTP and HTTPS. I’m on Firefox. Thanks for the advice, but it unfortunately didn’t work for me, either. Signing into another account DOES, but that doesn’t help you when you need the messages on your main account. Clear cookies and cache. Oh, and if you were expecting instructions for Internet Explorer too… Please… Do yourself a favor, and download and install Google Chrome or Firefox, and your life will be much easier. your site. Unfortunately, Javascript can often become corrupted / damaged, preventing your PC from being able to process the files it requires to run the website. To fix this problem, you should definitely look to use a registry cleaner application to clean out any of the errors that your PC may have. After you login to your account, everything should work in amazingly perfect way! I don’t if it’s my edition or because I’m using a Mac, there’s no wrench icon on right side of my chrome browser. Deleting cache etc., didn’t make difference regardless. Here’s the Fix. thank you. Good luck! Thanks. Once I changed my settings, Firefox let me see my messages. So far, nothing.. https://www.facebook.com/help/community/question/?id=2148149, thanks for this tip…i was going crazy with it. due to some infected files your systems host file gets changed so, you just have to follow the steps shown in the video to change your system host file. I unblocked the chrome addon pop up blocker and its working…. There are various scripts and utilities out there … Even if you try to refresh the page, and try to access your Facebook inbox again, you see this irritating loading animation – again: At first, I thought this only happened to me, and I discarded it as some kind of problem with my crappy internet connection. We’ve found that any extra “extensions” to the likes of Firefox or Chrome will in effect slow your PC’s ability to process the settings it requires to run. Did you get yours fixed? It works on my tablet and I haven’t changed a thing. Thanks for the guide…..its fixed. I am using google chrome to get around it, but I could view my messages on my husband’s computer using internet explorer, so I’m a little confused. I’m with you, on that. and gmail is not opening on my pc pls sort out my problem. No information is available to indicate whether that certificate can be trusted. In the sidebar menu to the left, find “Under the Hood” and click it. Anyway, I do hope this works for you all as I know only too well how frustrating it is! You don’t. As with Google Chrome, only “Cookies” and “Cache” boxes need to be checked. im really stressing here, Thank you so much. Thank you thank you thank you. I just started having this problem a few days ago. fix did not work in FF or Chrome. This problem is mainly caused by the bloating of a web browser and can be resolved by cleaning out any of the third-party extensions that you may have installed. Facebook App Will not Stay Open . I’m glad it helped you fix the problem. This is an account problem. Thanks bro.. I did a CTRL + SHIFT + R and it did work for the main messages folder.. the archived , spam messages did not work as well, I did clear the cached files and images, cookies from past one day but still did not work. Thanks…finally my 2 stressfull days are over….it’s just perfect…. Other quick method is to hold down shift key while clicking on refresh button in any of the browser. After that, turn it back on and try to open Facebook. The loading icon just rolls and rolls and the folder never opens. why couldn’t upload Facebook messenger in my mobile,please resolve it? I’m not into FB but sometimes when I get a message from my friends I would like to be able to respond back. What was the issue? Haven’t tried the prefs.js fix. im really stressing here. 4. Ow!! It’s like one by one messages and notifications are blank. it works..now i can open my facebook messages & my chatbox thanks for reminding..^__^.
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