We have tried pinging Vodafone Deutschland website using our server and the website returned the above results. Check out our impact assessment and the value of MedUX solutions for monitoring, analysing and troubleshooting network issues in real-time by delivering end-to-end performance and Customer Experience insights based on objective network measurements and not exclusively on users’ reports and complaints. For the most affected regions, service disruption reached its peak between 3 and 4 AM, with network accessibility ratios around 80% on average (see Figure 4 below). All operators were affected in some way, but DT and O2 apparently had less severe degradation in VDSL services in relative terms, and 1&1 ADSL services suffered no relevant degradation according to our estimates. MedUX analyses network performance based on real-time information and results obtained from 5.000 MedUX HOME devices deployed in eight countries in Europe, from which over 800 measurement points evaluate German networks. This map shows a computer generated prediction in a given area. Position in German market. Our networks team is working constantly to improve our mobile network's coverage and capacity. This equates to a market share of 19.3%, behind Deutsche Telekom with 31.7% and Telefonica Deutschland 25.5%, according to the VATM telecoms lobby. Using IBM® Watson® AI and IBM Watson Assistant technology, Vodafone launched its personalized chatbot assistant, TOBi, to engage with customers across four digital messaging channels. Our insights help our clients reduce the time to insight by obtaining meaningful information on end-to-end network performance and on impacted customer services. 28010. The lack of Internet connectivity significantly affected Customer Experience. The German unit of British-based Vodafone, the telecoms group with the most users in Europe, said its network was hit by problems in several regions at 1:50 p.m. As the second-largest telecommunications company in Germany, Vodafone prides itself on providing high-quality customer service, but the company wanted to improve how it handled high contact volumes. Tracking site Downdetector showed a steep spike in outages, with hotspots in Berlin, Hamburg, Munich, Cologne, Frankfurt and other cities. It includes basic path quality information such as throughput, latencies and packet loss, as well as other service level information associated to web browsing, streaming and cloud storage, among other. MedUX, COVID-19 impact: Performance and experience monitoring on European residential networks This article is a compilation of our series of articles, 11 / 06 / 2020 Most of these were based on HFC networks (around 8.1 million), while approximately 1.2 million were based on fibre-to-the-building (FTTB) or fibre-to-the-home (FTTH). DT’s competitors market some DSL connections to customers on the basis of specific wholesale products and alternative carriers. Vodafone’s 2020 mobile revenue is forecast at 5 billion euros ($5.9 billion) in Germany. Hackney. BERLIN: Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage … Operators impacted: Deutsche Telekom (DT), Vodafone, 1&1 and O2; Date: February 12, 2020; Duration: approximately 7 hours, mostly between 2 AM and 9 AM (CET) Access technologies affected: ADSL and VDSL; Potential impact: 25 million DSL lines MedUX, Special Report BT, Virgin, Sky and TalkTalk: COVID-19 impact in the UK Overview of the lockdown’s impact on UK networks, C/ Fuencarral, 123. Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. BERLIN (Reuters) - Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage … I had to drive back home and use my wifi with skinny to try and access vodafone online app without success. Storm of War server outage - Blame Vodafone Germany Hi all, The Storm of War server is down, and has been for four days due to incredibly poor service from Vodafone Germany. I agree that MedUX will store and process my information as described in the, YouTube goes down: MedUX impact assessment, COVID-19 impact: Monitoring on European residential networks, BT, Virgin, Sky & TalkTalk: COVID-19 impact in the UK. DT, 1&1, Vodafone and O2: Internet outage in Germany. This service degradation varied across technologies, operators and regions. MedUX observed a service outage during the morning hours, mostly between 2 and 9 AM, on February 12. Our Standards: The Thomson Reuters Trust Principles. Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses. Examples of these performance limitations available to most monitored service or applications relate to connection time outs, DNS resolution, destination host connectivity, network connectivity or server errors. In addition, the MedUX solutions’ analytical capabilities enable clients to locate and resolve incidents affecting service quality and Customer Experience. Post yours and see other's reports and complaints Naturally, the majority of the users were not heavily affected, as the network accessibility recovered to over 90% after 8 AM. The server is paying 40EUR per month for Vodafone's fastest home retail plan which has speeds "up to" 1000 mbps down … Vodafone hit by three-hour mobile network outage in Germany – Vodafone said on Monday that procedure on its German versatile organization were getting back to business as usual after the disappointment of control hardware caused a boundless blackout enduring over three hours. Tell us what you need. The above information indicates the potential size of this DSL service degradation or outage and the degree of dependency on DT for DSL service provision for Vodafone, 1&1 and O2, among others. As can be seen in Figure 3 below, this outage affected most basic Internet services. Vodafone’s and Unity’s cable networks, as well as other fiber-based or independent networks did not suffer an internet outage. Service availability was at the lowest level between 3 and 4 AM and gradually recovered afterwards. I have a problem with Vodafone. Moderate Internet Outage of Vodafone in Germany on 09.02.21 23:15. The increasing significance of VDSL was also reflected at the wholesale level. See here for a complete list of exchanges and delays. The disruption affected phone, mobile data and SMS services. Vodafone Most Affected Locations Outage reports and issues in the past 15 days originated from: Our controlled and dedicated technology offers extended root cause analysis and powerful investigation capabilities for network events, linked to the service/application layer as well as to other network layers. Our coverage checker was last updated on {{covUpdateTime}} and network status information refreshes every fifteen minutes. All basic activities were affected across the board at a similar level because of the lack of Internet connectivity. See how we're building, expanding and upgrading our network. Tagged with: Broadband • customerexperience • DeutscheTelekom • Germany • NetworkMonitoring • NetworkPerformance • O2 • QoE • QoS • Vodafone, 13 / 11 / 2020 The outage affected over 100,000 users in those areas. Some national newspapers reported on the Internet issue, and complaints to the four operators filled the Internet. Vodafone Outage Map. Network service outage in all xDSL operators affected the network and Customer Experience in Germany, especially in the regions of Nordrhein-Westfalen, Rheinland-Pfalz, Hessen, Mecklenburg-Vorpommern, Berlin, Brandenburg and Munich, as shown in Figure 2. The customers who were shut out of the network were reconnected at 3:30 p.m. and network traffic was normalising by 5 p.m. “Our technical experts are working flat out on the exact root cause analysis and sustainable fault clearance. An outage at Vodafone caused landline problems at many of the providers' corporate clients on Thursday morning as well as interrupting mobile service for its consumers. During our intensive QoE test protocol, we collect valuable information about performance limiting factors that helps detect, isolate and determine the root causes. SERVICE OUTAGE ANALYSIS. Internet service monitoring and troubleshooting. Tracking site Downdetector showed a steep spike in outages, with hotspots in Berlin, Hamburg, Munich, Cologne, Frankfurt and other cities. User reports indicate no current problems at Vodafone Vodafone outage and reported problems map Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. In this sense, user reports and complaints alone or simple high-level monitorization is not enough to resolve and prevent customer experience issues. Out of approximately 25 million operational DSL connections at the end of June 2019, around 7 million lines were offered by DT’s competitors based on bitstream and resale wholesale reference offers. Vodafone India was launched in India in September 2007. Around 6.3 million VDSL connections were provided by DT’s competitors and around 7.7 million direct VDSL connections by DT. I could not call out any number including 777. The rise in the spread of VDSL is due mainly to vectoring technology, which currently enables transmission rates of up to 250 Mbps. After March 2018, Vodafone India has a share of 21 percent in the Indian market then merges with idea telecommunications services in India and became the second-largest mobile internet providers of India. However, the extent of the outage depended mainly on the operator and service region. Vodafone services went off Thursday 29th August 2019 at 8:30 pm while I am using my data for work. We’ll give you our best answer. For more information see Vodafone … Other ISPs were impacted mainly due to their use of DT’s xDSL wholesale services. 2021-04-04 23:48:02. Vodafone has apologised. The company stated that a software update at a technical facility caused the outage. {{nscUpdateTime}} Coverage may vary by location. See if Vodafone Ireland service is down or it's just you. Enter your postcode to check our coverage and network status in your area. Most reported locations Sydney Brisbane Melbourne Adelaide Perth Canberra Gold Coast Klemzig Bentleigh East Vodafone outage … Vodafone in Germany: speed performance and info about outage, service down or problems According to BNetzA -The Federal Network Agency (Bundesnetzagentur in German) is the German regulatory office for telecommunications, electricity, gas, post and railway markets- statistics, the number of broadband connections in Germany increased by 0.4 million in the first half of 2019, bringing the total to around 34.6 million by mid-2019. Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. As a result, a large number of hospitals and cities in the Netherlands were unreachable by phone. The network elements will be observed very closely in the coming night and tomorrow,” Vodafone said, apologising to its customers. @suchita03692399 DESPERATE VODAFONE : when you send port request then they do fraud with the customer ,call you on behalf your other network (where you want to port )and ask you to send cancel request massage for activation of new service. These devices allowed MedUX to measure, in real time, the broadband experience in the customers’ premises. All quotes delayed a minimum of 15 minutes. Simply enter your location or postcode and choose what type of service you want to check. According to the German newspaper Morgenpost, 78% of Telekom and O2 customers reported Internet problems, as did 82% of 1&1 and 65% of Vodafone users. And when u complain NO RESPONSE #vodafoneidea #@TRAI. Reporting by Douglas Busvine; Editing by Alison Williams. The company said that it was provoked by a failure of control equipment in Munich, Frankfurt and Berlin. MedUX monitors Over-The-Top (OTT) applications, including YouTube, Web Browsing and Dropbox. It is a part of the UK based Vodafone Group. According to our data, service availability was even below 60% in certain regions during peak outage time, which is considerably higher than national average values. As of the fourth quarter of 2019, Vodafone GmbH has 51 million mobile customers in Germany, making it the largest provider of mobile phone services in Germany. Check current status and outage map. By collecting millions of data analytics, MedUX technology helps ISPs better understand their customers and monitor service quality. Vodafone hit by three-hour mobile network outage in Germany. … 11/23/2020 | 03:20pm EDT *: *: * BERLIN (Reuters) - Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. It should be used as a guide only and is not a … Vodafone Germany suffered nationwide network disruption on Wednesday 09 March, reports the DPA news agency. MedUX insights pointed to a lack of connectivity as the root cause for this service outage. German Vodafone commercial campaing I did in Houston TX... yee ha! The company is planning to begin offering fixed broadband services in 2017. Vodafone outage and reported problems map Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses. T. (+34) 916 683 733 Author: Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. Furthermore, it reduces the time to resolution by collecting detailed statistics about network performance and consequently responding quickly to customer issues and improving the Customer Experience. All rights reserved © Copyright MedUX 2021. Author: The most recent outage reports and issues originated from Hackney, Dublin, London, Garstang, City of Westminster, Liverpool, Southampton, Uckfield, Catterick, Blackrock, Northolt, Manchester, Fulham, Oxford and Workington . All non-DSL technologies accounted for approximately 9.4 million connections. User reports indicate no current problems at Vodafone. MedUX ecosystem helps our clients reduce the time to insight by obtaining meaningful information in real-time about impacted customer services. Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. Madrid (Spain) Use our Network Status Checker to find out how our network’s performing where you are – including up-to-date information on anything going on that might affect your signal. Vodafone said the network problem had been caused by the failure of control equipment in Munich, Frankfurt and Berlin. Author: Vodafone said … Tracking site Downdetector showed a steep spike in outages, with hotspots in Berlin, Hamburg, Munich, Cologne, Frankfurt and other cities. See our Award Winning Nationwide Coverage, Check your broadband speeds or get help contacing our Network Crew if you have an issue BERLIN (Reuters) - Vodafone said on Monday that operations on its German mobile network were returning to normal after the failure of control equipment caused a widespread outage lasting more than three hours. The German unit of British-based Vodafone, the telecoms group with the most users in Europe, said its network was hit by problems in several regions at 1:50 p.m. (1250 GMT), leaving more than 100,000 mobile phone users cut off. Vodafone Outage Map. 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