Found inside – Page 168Better use of data as part of the UK 2017-20 Digital Transformation Strategy In February 2017, the UK government launched its Digital Transformation (DT) Strategy for 2017–20. The strategy identifies five key priority areas guiding the ... There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. The UK government has signed a new three-year Memorandum of Understanding (MOU) with Microsoft to enable public sector organisations to continue to unlock the benefits of cloud computing and business applications.. Its job is the digital transformation of . This new framework further underlines Microsoft's commitment and vision for assisting the UK Public Sector to . Digital Best Practice. From 2012 through 2015, the authors of this blog worked together in the Cabinet . We are using cookies to give you the best experience on our website. Posts about the digital transformation work GDS and the wider government is undertaking. Found inside30 action plans announced in March 2011 (HM Government, 2011). Government Digital Strategy (2012–2017) In November 2012, the UK government announced the Government Digital Strategy, a new egovernment plan for the Cameron government. Government digital transformation is a broad umbrella term that in part refers to front-end . However, digital transformation needs to go much further to realise its true value. Digital transformation is also shaking up leadership ranks in many government agencies, indicating that digital transformation is a leadership imperative and not limited to just the IT function. The Government Digital Service is a unit of the Government of the United Kingdom's Cabinet Office tasked with transforming the provision of online public services. Despite the UK's high standing globally when it comes to its government's ability to harness digital technology effectively, it has also struggled with digitalisation of late, according to a Science and Technology committee report from July. In this book we teach you everything we’ve learned – including all of the roles, processes, meetings, governance, and templates for you to follow and apply to your transformation today - so that you can crack the code of change and lead ... Found inside – Page 78Although literature on the subject of digital government mostly focuses on technology, isolated applications, and incremental change, government transformation must be envisaged in the broader context of reform and development. In fact, it suggested that only a small proportion of senior officials in government have first-hand experience of delivering real digital change and many are unclear as to what technology to implement. The Government Digital Service (GDS) has led the digital transformation of government and is a model that is being copied internationally. If you’re interested in joining us, check out all open opportunities on the GDS careers site. Recyclebank, RelayRides, and LivingGoods are just a few of the innovative organizations you’ll read about in this book. Government cannot handle alone the huge challenges facing our global society—and it shouldn’t. There’s a significant amount of truth to this because these services are popular with the public, make peoples’ lives easier, and provide new sources of accurate data. 2 Within six hours, they sourced 96 ideas from more than 830 people through an online collaboration hub. This new edition incorporates revised guidance from H.M Treasury which is designed to promote efficient policy development and resource allocation across government through the use of a thorough, long-term and analytically robust approach ... PAC insists that the government response to COVID-19 has highlighted the need for higher quality data and improved digital services across the public sector: public policy and technology are inseparable. In the world of web and mobile development, using open source software is now the default, and it makes sense to build up web development expertise in-house because web applications constantly evolve over time. November 9 - 10, 2021 Join us for a virtual summit bringing together government organizations and experts to explore the role of digital communication channels in furthering government digital transformation, as well as reflect on the opportunities and challenges around unlocking the future of government communication. Digital maturity in government remains low. One of the barriers to this effort was the limitations of the council's existing Avaya legacy on-premises communications and contact . To assess COVID-19's impact on government's digital transformation, Deloitte surveyed 800 government officials across eight countries. Found insideUK (2017) Building Our Industrial Strategy, UK Government, https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/611705/bluildingour-industrial-strategy ... As indicated in a recent report by the National Audit Office (NAO), the UK government has been performing rather poorly with regards to digital change programmes for quite some time. COVID-19 has reinforced a key principle: innovation and adaptability are key to survival. Joel Bellman is a partner with Deloitte in the United Kingdom, and Deloitte's global lead for digital transformation in the public sector. So, how can we apply Grant’s “rethink and unlearn” principle to digital transformation in the government sector? The Digital Transformation Arrangements (DTA) will come into effect from 1 May 2018 and run for three years to 30 April 2021, providing greater access and discounts to assist customers in their use of Microsoft cloud technologies. I’ve written before about how the COVID-19 crisis has forced UK government departments to accelerate their digital transformation, and proved that it’s possible to put policy into practice in weeks, rather than months or years. In a crisis, when emergency action is needed, the top priority is to respond fast. In 2011, Government Digital Service (GDS) was tasked to transform online services in the UK and drive the Government's Digital by Default strategy. As revealed in a study conducted by Deloitte (UK), 51 percent of UK government agencies say that digital trends are improving their organisation’s ability to respond to threats or changes, however, 75 percent agree that their digital capabilities still fall well behind that of the private sector. Required fields are marked *. Digital Summit 24 & 25 March 2022 The round table summit for the world's digital leaders. The digital transformation of the UK government has been a long and at times frustrating process. Hear from the GDS team that’s trying to make every form on GOV.UK accessible, easy to use and quick to process. Found inside – Page 217Andrew Greenway worked in five government departments, including the Government Digital Service, where he led the team that delivered the UK's digital service standard. He also led a government review into applications of the Internet ... It was formed in April 2011 to implement the "Digital by Default" strategy proposed by a report produced for the Cabinet Office in 2010 called 'Directgov 2010 and beyond: revolution not evolution'. Register your interest now. " As the heads of the digital and commercial functions within central government, we firmly believe that the public sector should approach cloud cross-functionally. Align business context to cloud data. All rights reserved. Find out more about why we're doing this work and see what we've got planned over the next months. In the private sector, businesses are increasingly taking the view that building their own data science capability in-house is too much of a distraction from their core business. 1Spatial supports major Northern Ireland government digital transformation programme: Cambridge, UK, 13th October 2021, (www.1spatial.com) 1Spatial, a global leader in Location Master Data Management (LMDM) software and solutions, is delighted to announce the award of a new multi-year framework agreement by Land and Property Services (LPS) in Northern Ireland, won in conjunction with a . The Collecting Information From Users team explains how their project will help to tackle the long tail of PDF forms on GOV.UK, and how you can get involved. This book takes stock of the past two decades of public sector modernisation in OECD countries. It assesses failures and successes and identifies challenges ahead. It includes comparable data and tables comparing systems across countries. They have now deployed 27 teams to work on . In fact, while citizen-facing services may get the most recognition and the biggest headlines, it’s in the back-office that the real prize of digital transformation will be won or lost. Found insideDigital transformation is not about technology. Harvard Business Review. Retrieved from https://hbr.org/2019/03/digital-transformation-is-not-about-technology [Accessed January 18, 2021]. UK Government. 2017. UK. Government, Digital ... The new MOU, entitled the Digital Transformation Arrangement 2021 (DTA21), allows all eligible public sector organisations to benefit from discounts and beneficial terms for . UK government has big plans for tech but still no digital strategy. Only by reviewing the current operational model step by step and removing any pain points, can public sector leaders have a clear understanding of how and where change needs to occur and what the next stage of their digital transformation journey should be. 2. The Digital Transformation of UK Government Services How CloudHealth Can Help. The strategy, released yesterday, aims to build on the government's 2012 Digital Strategy, which has focused on improving citizen experience of accessing online services. We examine five critical areas where governments can harness digital technologies to create better outcomes for citizens. Aside from benefiting citizens, the digital transformation strategy will seek to transform government services and make the state a digital organisation. UK Government and industry are on a journey to embrace fully digitally managed and enabled solutions and services, which aim to maximise the value derived from data and information, and must be resilient against cyber-attack. Councils are coordinating and delivering remarkable digital solutions to address the multitude of challenges for a council in 21st Century. 12 min read. The UK modernization of data classification concepts and processes enabled more responsive public services, as well as massive savings (£1.7bn in 2014 alone). © 2021 Digital Leaders. Forward-thinking governments are embarking on digital transformation journeys in a bid to deliver seamless, user-centric services. The plan underpins the importance of technology in the future NHS; setting out the critical priorities that will support digital transformation and provide a step change in the way the NHS cares for citizens. This is very difficult to achieve if each department is cobbling together their own set of open source analytics tools. Support for this book and the conference on which it is based was provided by the Bill and Melinda Gates Foundation “Click Download on the top right corner for your free copy..." However, when it comes to data analytics and decision management, the priorities are a little different. Too many political leaders are prioritising technology or new innovations, as opposed to establishing a well-defined strategy, and therefore, they implement the wrong digital solutions. InfoQ is covering this event with summaries, articles, and Q&As. GDS's International team recently hosted the "Public Sector Leadership in a Time of Digital Transformation" conference. A new three-year Memorandum of Understanding has been signed. by the Public Accounts Committee (PAC) suggests the pandemic has revealed the ‘legacy’ IT issues across the public sector and the slow progress in tackling IT inefficiencies across government departments over the last few decades has had a clear impact on decision-making throughout the Covid-19 pandemic. We chat about initial user research, developing DevOps skills and the benefits of GDS's approach to this type of tech project. Leonardo believes that digital transformation is about combining technology, data, process and organisational change. If you’re interested in joining us, check out all open opportunities on the, Podcast: How our Site Reliability Engineers migrated GOV.UK Pay, Podcast: Collecting information from users, A single sign-on and digital identity solution for government, Martyn Taylor - former Director of Digital Identity, Government Digital Service, Making all forms on GOV.UK accessible, easy to use and quick to process, Moyo Kolawole - Senior User Researcher, Government Digital Service, GOV.UK Accounts: enabling proactive, personalised and joined-up services, Jen Allum - Head of GOV.UK, Government Digital Service, Podcast: Tom Read talks GDS’s future strategy, Our plans to improve navigation on GOV.UK, Sam Dub - Senior Product Manager for GOV.UK, Government Digital Service, The next steps for digital, data and technology in government, Joanna Davinson - Executive Director, Central Digital and Data Office (CDDO), Tom Read - Chief Executive Officer, Government Digital Service, Public sector leadership in international digital transformation, Delivering digital transformation through remote partnerships, Max Fitzhugh - Delivery Manager, Government Digital Service, Sarah Crandall - International Regional Engagement Manager, Government Digital Service, Jude Hanan - International Principal Digital Advisor, We’ve created a new guide for content design recruitment, Single sign-on: What we learned during our identity alpha. The US Department of Veterans Affairs (VA) is to start... Alternatively, if you would like to join us on Tuesday 7th September 2021 SAS welcomes you to a UK Government virtual event whereby we will be taking a deeper dive into the importance of digital transformation, in accelerating the UK Government forward. We now have the digital tools—such as cloud computing, mobile devices, and analytics—to stage a real transformation. Delivering on Digital provides the handbook to make it happen. This success can lead to overconfidence, “preventing us from doubting what we know and being curious about what we don’t,” as Grant puts it. Fixing government digital transformation - lessons from the early days of GDS. Looking at information security as an enabler for change, not a blocker, was the mind shift that contributed to digital transformation in UK government. Today's budget will include yet more plans to boost the UK tech sector but a long-awaited unifying strategy has yet to materialise. Questioning your assumptions and actively critiquing whether the methods that have made you successful so far will continue to serve you well in the next stage of your development. " Ellen S. Miller, executive director of the Sunlight Foundation, "Disrupting Washington's Golden Rule" Carl Malamud, founder of Public.Resource.Org, "By the People" Douglas Schuler, president of the Public Sphere Project, "Online ... In Digital Transformation, Herbert draws on her own experiences in leading change and innovation programmes globally, as well as featuring insights from experts and leaders from organizations as diverse as the World Wildlife Fund, Morgan ... Reform was delighted to host a policy roundtable on 'Digital transformation in government' in October 2019, with the kind support of Hewlett Packard Enterprise (HPE).The discussion was introduced by Niall Quinn, Technology Director at the Crown Commercial Service (CCS), and David Keigher, Public Sector Lead at HPE. The bulk of the book is then devoted to 15 detailed case studies of striking policy successes from around the world, including Singapore's public health system, Copenhagen and Melbourne's rise from stilted backwaters to the highly liveable ... Too many political leaders are prioritising technology or new innovations, as opposed to establishing a well-defined strategy, and therefore, they implement the wrong digital solutions.
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